According to mainland media reports, a Meituan spokesperson for rider experience operations stated that the platform will completely abolish the “crowdsourced rider late-delivery penalty” system before the end of 2025. A new model, based on a scoring system that replaces negative deductions, has largely been established and will soon be implemented nationwide. This move aims to reduce the pressure on riders and minimize traffic violations caused by rushing to meet deadlines.
Meituan will also strengthen its anti-fatigue measures by adjusting its dispatching strategy for riders who accept a high volume of orders and have intense workloads. This will help them find a better balance between their income and their health.
For some time, food delivery platforms have had strict time requirements, with penalties for late deliveries, which has led some riders to engage in dangerous driving. Since February of this year, Meituan has been piloting the cancellation of late-delivery deductions in several cities in Guangxi. The system was replaced with a points-based system that only deducts points, not money. The initial feedback has been positive.
In addition, Meituan announced its second quarter and first-half 2025 financial results. In the second quarter, revenue reached RMB91.8 billion (US$12.6 billion), a 11.7% increase year-on-year. Adjusted net profit was RMB1.49 billion (US$205.1 million), a decrease of 89% year-on-year. Core local commerce revenue was RMB65.3 billion ($9 billion), up 7.7%, but operating profit dropped 75.6% to RMB3.7 billion (US$509.7 million). For new business ventures, revenue was RMB26.5 billion (US$3.6 billion), a 22.8% increase, and the loss narrowed to RMB1.9 billion ($261.7 million).
The instant retail business performed well, with the daily order peak exceeding 150 million orders in July of this year, and the average delivery time for all orders was just 34 minutes.
